SOTI Connect

Take Control of Your IoT

Take Control of your IoT

The adoption of the Internet of Things (IoT) is growing in every sector and industry, from consumer electronics and retail to transportation and logistics, and even healthcare. Organizations are leveraging the power of IoT to operate more efficiently, deliver better customer experiences, gather insights and improve decision-making around their business performance. But downtime of business-critical IoT-enabled devices can cost an organization loss of visibility into its operations, and lead to lost revenue, efficiency or even put people’s lives at risk.


An increasing reliance on IoT means an increase in management complexity, including: security, remote support, firmware updates and device analytics. How do you manage all the different device makes, models, firmware and communication protocols in a common enterprise IT infrastructure?


SOTI Connect is an IoT management solution that empowers organizations to effectively manage and gain visibility into the diverse and numerous IoT-enabled devices throughout their operations, while reducing the total cost of ownership (TCO) of those devices. Through a highly flexible, data-driven architecture that supports major communication protocols, SOTI Connect can quickly discover, configure and deploy new IoT-enabled devices, regardless of device make, model or firmware. It delivers access to real-time device information and the ability to store that information for future analysis.


Printer and Sensor Management

Smart devices, like industrial and mobile printers and sensors, enable organizations to automate, gather data, monitor every aspect of their IoT deployments, and pinpoint problems before they occur. Through a network of IoT-enabled devices that communicate with each other, organizations have been able to reduce operating costs and increase the productivity of their workers and operations.

Why Manage Your IoT-Enabled Devices with SOTI Connect

  • Single Point of Control

    Single Point of Control Manage devices from many manufacturers using an array of communication protocols, all from a single pane of glass.

  • Rapid Deployment

    Rapid Deployment With a data-driven architecture, SOTI Connect can quickly discover, configure and deploy new IoT-enabled devices connected to your organization’s network.

  • Manage Various Device Types

    Manage Various Device Types Robust management for industrial and mobile printers and sensors. Remotely view and access device status and logs, monitor device performance and create automated rules to execute actions when pre-defined conditions on the device are met.

  • Manage Various Device Levels

    Manage Various Device Levels SOTI Connect provides the ability to manage “dumb” devices with limited functionality, as well as “smart” devices with extensive capabilities and management requirements.

  • Data Analysis

    Data Analysis Provides a centralized solution for gathering device data and status, making it available to analytics tools.

  • Reduce Total Cost of Ownership

    Reduce Total Cost of Ownership By reducing the maintenance and overall management costs of distributed IoT networks, organizations can reduce the total cost of ownership of their IoT deployments.

Features and Capabilities

  • Multi-Protocol Support
  • Data-Driven Architecture
  • Easy Enrollment
  • IoT Device Security
  • Advanced Data Collection
  • Automation Rules
  • SOTI ONE Integration
Multi-Protocol Support

Manage devices regardless of communication protocol. SOTI Connect supports popular IoT protocols such as MQTT and REST. Choose the IoT devices that best fit the business without worrying if they can be managed and supported.

Data-Driven Architecture

Introduce support for new IoT device within the SOTI Connect console without waiting for a software update or writing a single line of code. Quickly support new IoT devices and improve time-to-market for deploying IoT solutions.

Easy Enrollment

Automatically discover new IoT devices on the network and have them enrolled and provisioned within minutes. Reduce the costs and effort for provisioning devices and bringing them under device management.

IoT Device Security

Provision certificates to secure communications to networks, update firewall settings to prevent unauthorized access to the device, update weak/insecure passwords, and install app/OS updates to patch vulnerabilities. Harden IoT device security and minimize data breaches.

Advanced Data Collection

Collect valuable device health information such as battery level, memory usage, device temperature and much more. Optimize the purchasing and maintenance of IoT devices by understanding their usage patterns and state of health.

Automation Rules

Monitor IoT devices and automatically issue alerts and actions when pre-defined conditions are met on the device. Automatically notify IT staff and remediate problems when issues are detected to prevent downtime of the device.

SOTI ONE Integration

Automatically generate SOTI Assist tickets from automation rules when issues are detected. View manufacturer’s details about the device through integration from SOTI Central. Export data to SOTI Insight for further analysis and long-term storage. Build mobile apps using SOTI Snap to put device data in the hands of field employees. SSO support through SOTI Identity. Build full-featured, end-to-end LOB solutions to improve the ROI and effectiveness of IoT solutions.